System & Plan Details

"MXD3G Medical Alert System" from Rescue Alert (View More Systems)

Editor's Rating:
1.7
/ 5
Monthly Price:
$37.95 - $42.95

In-Home Use
Mobile System
Landline Connection
Cellular Connection
GPS Tracking
Fall Detection Feature
Two-Way Pendant



Introduction Video

Base Unit

  • Connection Type ( landline / cellular ) - Cellular. No landline required.
    The unit works by connecting to AT&T's 3G cellular network.
  • Battery Backup - The base unit has a 60-hour battery

Pendant Details

  • Two way communication pendant (what is it?) - No. Only alert button.
  • Optimal Range from base (what is it?) - 600 Feet.
    The system has a range of up to 600 feet from the base station.
  • Out of Range Alert - No
  • Necklace Pendant (what is it?) - Available
  • Bracelet Pendant (what is it?) - Available
  • Number of Available Pendants within the plan - Only one (choice of pendant or wristband).
  • Additional Pendant Options (what is it?) - Additional help button (wristband or pendant) costs $3 per month or can be purchased for a one-time fee of $35. RA911 pendant costs $9.95 per month.
  • Water Resistant - Yes
  • Fall Detection (what is it?) - No
  • GPS Tracking (what is it?) - No

Premuim Services & Features

  • Check-In Service (what is it?) - Available at the cost of $3 per month. Reminder service costs $8 per month + $0.20 per call.
  • CO Monitoring (what is it?) - N/A
  • Fire and Smoke Monitoring (what is it?) - N/A
  • Temperature Monitoring (what is it?) - N/A
  • Medication Dispenser (what is it?) - Medication dispenser is available at the cost of $159 ($194 with monitoring capability). Monitored system package costs $79 per month and medication monitoring only is priced at $25. Extra tray and lid costs $24.50 per set.
  • Wall Mounted Buttons (what is it?) - N/A
  • Outdoor Lockbox (what is it?) - Available for $49.99.
  • Voice Extender (what is it?) - N/A
  • Motion Sensing Lights (what is it?) - N/A

Plans and Pricing

  • $42.95 Per Month (Billed Monthly)
  • $39.95 Per Month (Billed Quarterly)
  • $37.95 Per Month (Billed Annually)

Length of contract: No long term contracts.

Additional Cost Info:

  • Shipping: Free shipping
  • Installation: $100 activation fee in case of monthly rental and $50 activation fee in case of quarterly rental. There is no activation fee for the annual plan.
  • Cancelation: In case of quarterly plan, there is a $5 cancelation fee. In case of annual plan there is a $25 cancelation fee. When a user signs up for a monthly plan, the fee is charged until the system is returned in case of cancelation.
  • Repairs: No
  • Guarantee: 30 Day Risk-Free Guarantee
  • Promotions: Choice of a free gift: 2nd help button (wristband or pendant), lockbox or sterling silver necklace.

About Rescue Alert Company

Rescue Alert is a very well-known and trusted company in terms of medical alerts and services. It offers a lot of customized options and the pill or other reminders are a great addition for any home. The EMD-certified call center operators also can add a lot of peace of mind for anyone who may need help with multiple ailments or health issues.

Website: RescueAlert.com

Contact: Phone and Email.

Their Call Center (what is that?)

Rescue Alert is located in South Jordan, Utah, near Salt Lake City. Rescue Alert runs its own call center with EMD-certified personnel-that's the same certification your 911 operator needs. There is a support for 150 languages.

Where to Get it?