Mobile (On-The-Go) Medical Alert Systems | 101 Guide

Mobile medical alert systems are very popular. These systems offer full medical alert service on the go.

Yes, this means that the system will work almost anywhere and a user can take it on the go. These kinds of systems are popular among active seniors who like to take long walks or travel. Mobile medical alert systems help seniors to remain safe, while on the go which also means more freedom and independence.

 

Not Only for Seniors!

It is also interesting to note that not only seniors use these systems. Parents would also sometimes get these systems for their children who are passing through rough neighborhoods on their way to school. If anything happens, the help is a push of a button away. Also hikers, outdoor people and those into extreme sports sometimes use these systems for protection. In case of an injury, help can be summoned with a push of a button.

 

So How Does It Work?

Mobile medical alert systems feature a portable base station that uses a cellular network for connection with the call center. This means that the system will work anywhere where there is cellular network coverage and there is no need for a landline. Some companies have separate help buttons and mobile base stations while others have integrated solutions where there is only a single pendant that is both the base station and the help button.

 

Main Features and Pros:

  • Two-way communication feature – In most cases, the base station included in these systems will feature a two-way voice speakerphone for communication with the call center. Mobile base station uses lithium-ion batteries and needs to be charged on regular basis.
  • All in one package – The main benefit of a mobile medical alert system is the freedom. A user can take it anywhere and keep the same level of protection as with home-based systems. In fact, mobile medical alert systems function perfectly fine in the home as well. So these are 2-in-1 kind of systems for ultimate protection and safety.
  • GPS Tracking – Mobile medical alert systems usually come with a built in GPS tracking sensors. These sensors help call center agents to find out the precise location when there is an emergency. When a user presses a help button, a call center agent will see all the details about the user (medical history, preferences, known conditions, etc) as well as current GPS location. This helps call center agent to dispatch local emergency response teams to the exact location, swiftly.

 

The Cons

Downsides of a mobile on the go systems are price and the constant need for recharging batteries. Mobile medical alert systems are the most expensive systems users can get on the market. This is due to advanced technology in these devices. Also, since these systems use cellular connection exclusively – there are almost always additional activation fees when signing up. Activation fees cover the cost of the new cellular line that is going to be programmed for use with the device.

 

So Should You Try One of These?

Mobile medical alert systems are really flexible, they can be taken anywhere and portable designs make them comfortable. These systems allow seniors to stay safe, yet enjoy all the activities they are used to. Visiting neighbors, going to the supermarket or traveling across country is no problem. As long as there is cellular network coverage in the area, the system will work without any issues. GPS tracking that is often built-in means that in case of an emergency, there is no need to specify the exact location to the call center agent as it is often hard to do so when on the go and things take turn for the worse. Friendly and trained call center agents provide full assistance, as with any other medical alert system. This provides a piece of mind to family members, worried about their loved ones who are living independently.

 

Different Types of Mobile Systems

Here is a list of all the mobile systems currently available on the market. You can use our Comparison Tool for more details and price comparison.
 

Mobile Alert System | Type #1

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This is one of the popular types of devices available among mobile on-the-go systems (many companies on the market use the same hardware, with their own logo on it.

It is just a wearable help button that has the speaker and microphone built into it, and so there’s no need for a separate base station. You can go five days between charges with this item and use it to get help anywhere you go that has cellular coverage.

This type of mobile base unit is a small device, usually available in white or black color. The device has a help button located in the center of the front plate, with the speaker located above the button.

2-Way Communication – The base unit hardware supports two-way communication, which means that the device is used for both alerting the call center agents and communication.

Battery Life – The 5-day battery life is provided with all of the companies that offer this type of mobile device. The hardware comes with the charging station on which the device is placed when it needs to be recharged. It only takes 3 hours for this small cradle to fully charge the device.

Connection Type – The unit uses both built-in WiFi AND cellular network to operate (Usually AT&T), so there is no need for a landline. Since the system uses cellular network OR WiFi connection to operate, the device will be operational as long as there is network coverage.

GPS Tracking – This base station supports GPS tracking, which makes it a perfect on the go solution, as the call center agents will be able to detect the location of the user in need, even if the user is unable to communicate. In such cases, the call center agent can see the location of the user on the screen when the alert signal is sent, allowing the agent to help swiftly and dispatch the emergency service to the exact location where the signal from the pendant is detected.

Fall DetectionFall detection is supported by this system, but some companies include it as a part of the system price, while other companies offer it as an optional feature, available at an additional cost.

Companies and Plans which the unit is available

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Mobile Alert System | Type #2

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This is also one of the popular types of devices available among mobile on-the-go systems.

Some companies offer this device in a separate plan, while other companies provide it as an additional feature in a plan that features both stationary and mobile base unit.

The mobile device is small, usually white, with a grey button located in the center that says “emergency”. This button is used to alert the call center that the user is in need of assistance.

2-Way Communication – There is a speaker above the button, which supports two-way communication, allowing users to communicate with the call center agents.

Battery Life – Once the mobile unit is out of the base charger, the battery life is rather limited – approximately 24 hours, so the users will have to charge the device regularly, in order to make sure they are always protected. The device comes with a cradle charger.

Connection Type – The unit works by connecting to cellular network (Usually AT&T). No landline required.

GPS Tracking – GPS tracking is supported. GPS technology uses satellites to locate the user, allowing call center agents to send help swiftly to the location.

Additional Alert Buttons – The mobile unit can be use as a stationary base station. It comes with wearable alert buttons which are all water resistant. The optimal range from the mobile unit is between 100 and 350 feet.

The device can be worn as a necklace / inserted in a dedicated belt pouch. The other option is to use the additional alert buttons within the valid range of the system.

 

Fall detection – The unit itself does not include fall automatic detection alert. Fall detection is offered by some companies as an add-on (You will have to wear a separate pendant in the valid range from the mobile unit). Learn more here on fall detection feature.

 

Companies and Plans which the unit is available

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Mobile Alert System | Type #3

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A single pendant that is both the base station and the help button. This type of mobile base unit is a small device, usually available in white or grey color. The device has a help button located in the center of the front plate, with the speaker located below the button.

2-Way Communication – The base unit hardware supports two-way communication, which means that the device is used for both alerting the call center agents and communication.

Battery Life – The 36-hour battery is provided with all of the companies that offer this type of mobile device. The hardware comes with the charging station on which the device is placed when it needs to be recharged.

Connection Type – The unit uses cellular network to operate (Usually AT&T), so there is no need for a landline. Since the system uses cellular network to operate, the device will be operational as long as there is network coverage.

GPS Tracking – This base station supports GPS tracking, which makes it a perfect on the go solution, as the call center agents will be able to detect the location of the user in need, even if the user is unable to communicate. In such cases, the call center agent can see the location of the user on the screen when the alert signal is sent, allowing the agent to help swiftly and dispatch the emergency service to the exact location where the signal from the pendant is detected.

Fall DetectionFall detection is supported by this system, but some companies include it as a part of the system price, while other companies offer it as an optional feature, available at an additional cost.

Companies and Plans which the unit is available

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Mobile Alert System | Type #4

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This is a common mobile device option, available at several medical alert companies. This particular mobile system features a small black device, in a square shape, which is both a base unit and a pendant. This means that there are no additional device. It can be worn as a key-chain or a necklace. The mobile device has a centrally located help button, which is a bit indent, so the user can feel the button.

2-Way Communication – The speaker is also part of the device, as this is a two way communication pendant, enabling users to call and communicate with the call center agents.

Battery Life – Mobile unit has a battery life of up to two months before it needs charging. The device comes with the charger.

Connection Type – The range of the device is limited by the cellular network coverage and the unit works by connecting to T-Mobile cellular network.

GPS Tracking – The device has GPS tracking, which is very convenient in cases where the user was able to alert the call center that he needs help, but is unable to determine the exact location, regardless if the user is lost or unable to speak. The GPS tracking is part of this mobile system, which means that the user’s location will be displayed once the connection with the call center is established when the user presses the help button available on the device.

Fall Detection – There is no fall detection feature in this system.

Water resistant – The unit is water resistant.

Companies and Plans which the unit is available

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Mobile Alert System | Type #5

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The following mobile base unit is 1 3/4 inches wide and 2 3/4 long, which makes it a perfect size to carry on the go. The device is both a base unit and a pendant. Most of the surface of the device is black, with blue or grey elements on the front. The help button is black and located in the center of device.

2-Way Communication – Above the button, there is a speakerphone used for contacting the help center, which means the device supports two-way communication.

Battery Life – The device features a 72-hour battery, and it comes with the charger. With 72-hour battery, this type of mobile system offers a good solution for people in need of a system that is completely flexible and functional on the go.

Connection Type – The system operates using AT&T or T-Mobile cellular networks. The range of the device solely depends on the network coverage, so wherever there is network coverage, the user can feel safe that the connection with the call center will be successfully established in cases of emergency.

GPS Tracking – GPS tracking is included with this mobile system.

Fall Detection – There is no fall detection feature available.

Water resistant – Unlike many other mobile pendants, this device is not water resistant.

Companies and Plans which the unit is available

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Mobile Alert System | Type #6

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If you choose this type of mobile system, you will be getting a small device that can be worn as a necklace or as a bracelet, that will enable you to have the device with you all the time, as there is no way to predict when an emergency situation might happen. This is especially suitable for active seniors who spend a lot of their time outside the house, and they do not want to be limited by the range of the in-house base stations. It features a large help button in the center with a speaker installed on the device as well. This makes the device both a pendant and a base unit.

2-Way CommunicationTwo-way communication feature is built into the device, and it allows users to hear and speak to the call center agent.

Battery Life – The device supports 525 mAh battery, which needs to be charged daily.

Connection Type – The unit uses cellular network signal, which means that the optimal range is determined by the cellular network coverage.

GPS Tracking – GPS tracking is also part of this mobile system, like with most of on-the-go systems, because it allows call center agents to easily determine the location of the user even if he is not able to respond or unable to verify his current location.

Fall DetectionFall detection may be included or it may be available at an added cost, depending on the company and the plan.

Water resistant – The pendant is water resistant.

 

Companies and Plans which the unit is available


 

Mobile Alert System | Type #7

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This is a type of mobile device available with the mobile on-the-go system, that can be worn as a watch. It has a rather unique shape for the monitoring unit. The device is small, it usually comes in grey, and it has a small screen in the center. The help button is placed below the screen.

2-Way Communication – Both a microphone and a speaker are installed into the device, allowing two-way communication.

Battery Life – The mobile unit has a battery life of up to 48 hours before it needs charging. In order to stay on the safe side and be sure your device is always operational, it is recommended that the unit is charged on daily basis.

Connection Type – Cellular network connection; As with all of the wireless base units, the range is determined by the cellular network coverage.

GPS Tracking – The device is designed as a fully flexible solution that can be taken anywhere, which is why GPS tracking is part of the system that comes with the device, allowing the call center in charge of taking the calls possibility to locate the user in need using satellite technology.

Fall DetectionFall detection feature is not available.

Water resistant – The device is not water resistant, but there is a possibility to upgrade to a water resistant version at an additional cost of $5.99 per month.

Companies and Plans which the unit is available


 

Mobile Alert System | Type #8

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The mobile pendant, as well as the base unit offered by the same medical alert company, are both designed by Phillips. It is comfortable and easy to carry around the small pendant, which is usually worn around the neck.

2-Way Communication – The mobile pendant is small, and features two-way communication technology, allowing users to speak with the call center even when they are outside the home.

Battery Life – The battery that comes with the device can last up to 7 days, before it needs to be recharged, which is a fairly good battery life, as the user does not have to worry everyday about charging the device.

Connection Type – This mobile system uses AT&T Wireless Network, so the range of the device is only limited by the network coverage.

GPS Tracking – GPS technology is also part of the system.

Fall Detection – Yes.

Water resistant – The pendant is waterproof so it can be worn while in the shower too.

 

 

 

Companies and Plans which the unit is available


 

Mobile Alert System | Type #9

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A small mobile base unit such as this one (1.75″ x 2.75″) is very useful to carry around, allowing users to feel safe wherever they are. The device is grey with a large help button in the center of the device.

2-Way Communication – It has a two-way communication functionality built into the device. Two-way communication feature allows users to use this device to communicate with the call center agents.

Battery Life – The battery inside this mobile unit can lasts up to 10 years, which is great, as users are not required to charge the device regularly, and therefore have the risk of forgetting about it.

Connection Type – Cellular based units’ range is only limited by the cellular network coverage.

GPS Tracking – GPS tracking is part of the system. This provides a very useful device for people who are active and spend a lot of time outside their home, but still need to feel safe, knowing that the help is one push of a button away.

Fall DetectionFall detection feature is not included

Water resistant – Info is not available.

Companies and Plans which the unit is available


 

Mobile Alert System | Type #10

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This type of mobile unit is a rather small device, which can be worn as a keychain, or as a necklace pendant. The device is white and it features a large red button used to establish the connection with the 911 call center. The button has a white cross mark on it.

2-Way Communication – There is a speaker installed in the lower right corner, which allows two-way communication with the call center.

Battery Life – Mobile unit has a battery life of up to one year, before battery replacement is needed.

Connection Type – The device uses multiple cellular networks to operate, so the range is only limited by cellular network coverage. This means that this type of device is particularly useful for those people who lead an active lifestyle, enjoy hiking, going to the store, visiting neighbors, etc. In the same time, they can feel protected, as this kind of medical alert service can provide assistance regardless where the user may be.

GPS Tracking – Fall detection and GPS tracking are not supported by this mobile device.

Fall Detection – Fall detection and GPS tracking are not supported by this mobile device.

Water resistant – Yes.

Companies and Plans which the unit is available


 

 

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