Introduction Video

Base Unit

• Connection Type ( landline / cellular ) - Requires landline.
  If a customer does not have a landline, it is possible to upgrade to Lifeline wireless service for additional $12 per month.
• Battery Backup - The base unit has a 30-hour battery

Pendant Details

• Two way communication pendant (what is it?) - No. Only alert button.
• Optimal Range from base (what is it?) - 400 Feet.
  The system has a range of approximately 400 feet from the base station. In open field testing, service worked over 800 feet.
• Out of Range Alert - No
• Necklace Pendant (what is it?) - Available
• Bracelet Pendant (what is it?) - Available only with standard help button add-ons
• Number of Available Pendants within the plan - Only one fall detection pendant comes with the system.
• Additional Pendant Options (what is it?) - Additional fall detection pendant costs $15 per month. Additional standard help button (wristband or pendant) costs $10 per month with a landline system and $12 per month with a wireless system.
• Water Resistant - Yes
• Fall Detection (what is it?) - Yes
• GPS Tracking (what is it?) - No

Premuim Services & Features

• Check-In Service (what is it?) - N/A
• CO Monitoring (what is it?) - N/A
• Fire and Smoke Monitoring (what is it?) - N/A
• Temperature Monitoring (what is it?) - N/A
• Medication Dispenser (what is it?) - Medication dispensing service available at $49 per month.
• Wall Mounted Buttons (what is it?) - N/A
• Outdoor Lockbox (what is it?) - Available at an additional cost of $29.95.
• Voice Extender (what is it?) - Available at an additional cost of $10 per month.
• Motion Sensing Lights (what is it?) - N/A

Plans and Pricing

• $44.95 Per Month (Billed Monthly)

Length of contract: No long term contracts

Additional Cost Info:

• Shipping: Shipping is $19.95 with self installation option.
• Installation: There is a $50 activation fee. There is also an optional Philips technician installation service available at the cost of $59.95 (shipping included).
• Cancelation: No cancelation fee
• Repairs: No
• Guarantee: The service is month-to-month based and there are no hidden costs.
• Promotions: No

Additional Videos

About Philips Lifeline Company

Philips Lifeline is one of the largest medical alert systems in the U.S. and Canada even without a major advertising campaign. According to the company, it has more than 750,000 subscribers today. The company has set itself apart through a variety of options and services, though its costs can rise higher than its competitors as well.

Website: Lifeline.Philips.com

Contact: Phone, Contact Form and Live Chat.

Their Call Center (what is that?)

This company uses two US-based call centers to respond to customers 24/7. Call centers feature backup equipment that guarantees operational status even in the case of major power outages or natural disasters. Many of the agents speak Spanish and center can handle calls in more than 140 languages using interpreter service.

Where to Get it?