About ADT

ADT offers one of the most robust services around, and it's great for the whole home protection that it offers. It's one of the biggest security companies around, so you'll get decent protection and a quick response to your calls for help.
Their Call Center
ADT is based in Florida but has multiple call centers that are operated 24/7, four of which are always connected. The company owns its own call centers and will route your call to the nearest open center. ADT says that its technicians will answer quickly and are fully certified, though it does not specify the training that call center reps have. Reps answer the call or alert within about 45 seconds.
Their Call Center
ADT is based in Florida but has multiple call centers that are operated 24/7, four of which are always connected. The company owns its own call centers and will route your call to the nearest open center. ADT says that its technicians will answer quickly and are fully certified, though it does not specify the training that call center reps have. Reps answer the call or alert within about 45 seconds. 








